About Us

We aim to be flexible, transparent and innovative in how we deliver our quality care services. We want our service users to be comfortable at home at all times. We have staff members with the experience and skills to ensure we deliver quality care at all times.

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WHO WE ARE​

For close to an year, we’ve been committed to helping adults of all ages live independently in the comfort of their own homes. Since our founding in 2024, we’ve had the privilege of providing home care that brings peace of mind to families across the UK.

We’re proud to be a trusted home care provider with a reputation for delivering personalized, compassionate care. In 15 Topaz Drive Sittingbourne Kent ME10 5TP, we offer tailored care solutions that help individuals stay in familiar surroundings while receiving the support they need.

Here’s why thousands of families continue to choose us:

Expertise

Our experience in home care mean you’re getting support from a provider that truly understands your needs.

Highly Trained Carers

Every one of our carers receives industry-leading training in key areas such as medication management, mobility assistance, and specialist dementia care.

Regulated for Your Peace of Mind

Our care services are fully regulated and inspected by the Care Quality Commission (CQC) and Care Inspectorate Wales, ensuring you receive the highest standards of care.

Trustworthy Reputation

We’re proud of our 4.8-star rating on Trustpilot, based on over 3,150 reviews, making us one of the most trusted home care providers in the UK.

Dementia Care Experts

Our team is specially trained to deliver high-quality care for individuals living with dementia, ensuring the right support for every stage of the journey.

What we Do

What is Non-Medical Homecare?

Non-medical homecare is the service we provide to our clients by assisting them with their activities of daily living (ADLs). This may include:

  • Light housekeeping,
  • Assistance with wash or bathing,
  • Grooming,
  • Meal preparation,
  • Pet care, etc.
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WE HAVE The RIGHT Staff FOR YOU

One of our promises to you is to send you the right staff at all times. We have staff members with the experience and qualifications that will ensure you are safe and comfortable at all times. Get in touch with us today and we will arrange an Initial Assessment with you to find out what care needs are required and send you the right staff member. We can assure you peace of mind at all times.

Our Services

How we can help

At QUALITY TEAM HEALTHCARE LTD, we understand how unsettling it is to think about having to possibly move out of your home. Maybe you feel like you need a higher level of care or you are uncertain about what your options are for remaining in your home.

Do you have trouble with bathing, grooming, dressing, preparing meals, household management, or walking?

We pride ourselves in developing a personalised care plan for our clients. We strive to ensure that we are taking care of our client’s needs so they can maintain their independence, dignity and remain in their current living environment.

Give us a call today on 07342966536

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Our story

At Quality Team Healthcare Ltd, we pride ourselves on delivering personalized, adaptable care that meets the diverse needs of our clients. As a unique domiciliary care provider, we offer vulnerable adults the opportunity to live independently at home, whether they are funded or private clients. Our highly trained and passionate team provides comprehensive support, including assistance with daily living skills, personal care, and emotional well-being, all while encouraging independence and empowering our service users to thrive within their own homes and communities. We believe that care goes beyond assistance; it’s about instilling hope, self-respect, and confidence, helping individuals maintain a fulfilling lifestyle in familiar surroundings. By conducting constant risk assessments and actively incorporating client feedback, we ensure our care evolves to meet the changing needs of those we serve, making us the pride of personal care providers. Our mission is to offer a managed service that brings comfort, independence, and a brighter future for each individual.

Our GOALS

Our aims

Our MISSION

“To provide compassionate, high-quality care that enhances the well-being, dignity, and independence of seniors. We aim to create a supportive environment where every elderly individual feels respected, valued, and empowered to live their best life.”

Our VISION

“To be a trusted leader in elderly care by fostering a community where seniors can age gracefully, with access to personalized care, social engagement, and holistic support, ensuring their physical, emotional, and mental health needs are met.”

Aims and objectives

We are a social care provider who will remain unique in our approach as we understand our clients’ needs better. As a personal care provider, we believe in having adaptability to different health care needs, communication styles and socialization norms and this allows us to shine above the rest. We aim to be the pride of personal care providers by providing unparalleled personal and social care services for our service users. We care for both funded and private clients.

QUALITY TEAM HEALTHCARE LTD

is a domiciliary personal care provider that offers vulnerable adults an individualized package of personal care with the aim to give them the opportunity to live independently at home.

Key to QUALITY TEAM HEALTHCARE LTD

aims is to offer the opportunity for individuals to live in their homes as comfortably as possible. We aim to achieve this by providing a unique service of support by highly trained staff. Our support will aim to maintain welfare and choice, support with daily living skills, support with emotional needs and support with all personal care aspects whilst maintaining a level of independence at home as well as empowering the service users.

Also, key to us is to offer a managed service that keeps our service users in good spirits. The service should offer a future by giving real hope, instilling self-respect and confidence and developing skills and lifestyles that will help them to manage independently whilst remaining in their own environment as well as within their local community.

We will maintain these standards by carrying out constant risk assessments and client input will always be at the center of these reviews to make our support effective.

QUALITY TEAM HEALTHCARE LTD

will ensure their team is highly trained and passionate to ensure that everyone is committed to meeting our aims and objectives of delivering a service of the highest quality that will improve and sustain the client’s overall quality of life. Management will ensure that the service is delivered flexibly, attentively and in a non-discriminatory fashion while respecting each client’s right to independence, privacy, dignity, fulfilment, and the rights to make informed choices. Making choices which is paramount to our ethos will ensure that each client’s needs and values are respected in matters of religion, culture, race, ethnicity, political affiliation, sexuality, marital status, parenthood and disabilities or impairments.

Incredibly important to us is also ensuring that both the care worker and service user are happy and paramount to this is monitoring their compatibility. Matching the nominated worker as closely as possible with the client as well as respecting the need to change the care worker in the event of subsequent non-compatibility will help both service user and carer.

QUALITY TEAM HEALTHCARE LTD

will involve carers and service users in the development of care plans and the provision and management of services. Services will also be monitored regularly as part of the quality assurance framework ensuring that the service is run in the best interests of our service users.

We will ensure that all staff and service users are aware and familiar with the services’ procedures of submitting compliments, comments and complaints. This will facilitate the management of care service efficiently and effectively, optimizing the use of resources and  maximizing value for money for the service user.

We endeavour to secure care visits of one-hour-minimum which allows the service to be flexible to the daily changing needs of the service users.

QUALITY TEAM HEALTHCARE LTD

 will continue to follow Public Health England guidance on PPE and Infection Control.

We will ensure that safe, effective procedures are in place with staff and Service Users having information in an accessible format.

QUALITY TEAM HEALTHCARE LTD

will ensure that it stays up to date with reliable sources of information and has the flexibility to respond when required

Why Choose QualityTeam Healthcare?

We consider our carers part of our family, as they are entrusted with caring for yours. Their dedication and compassion reflect our commitment to providing the highest quality of care.

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Information

Terms and Conditions Privacy Policy Our Services About Us

Office Address

15 Topaz Drive Sittingbourne
ME10 5TP

Contact Us

07342966536

[email protected]